Privacy Policy

This Privacy Policy explains how Multitech ("we", "us") collects, uses and protects the personal information you share with us when you use this website.

Information We Collect

• Account details you provide: name, email, phone number, and delivery addresses.
• Order details: items purchased, order value, and payment method selected (Cash on Delivery or Bank Transfer).
• Messages you send us through the contact form, quote requests, product reviews, or questions.
• Basic technical information (such as browser type) needed to operate the site securely.

How We Use Your Information

• To process and deliver your orders, and to contact you about them.
• To manage your account, wishlist, and order history if you choose to create one.
• To respond to support requests, quote requests, and product questions.
• To improve our products, catalog, and website.

How We Protect Your Information

Passwords are never stored in plain text. We use industry-standard hashing for account passwords and secure, httpOnly session cookies. We do not sell your personal information to third parties.

Your Choices

You can review and update your account details, addresses, and order history at any time from your account dashboard. To request deletion of your account or data, contact us using the details on our Contact page.

Contact

Questions about this policy can be sent to support@multitechstores.com.